About delivery and handling
[Regarding size and number of orders]
・Please contact us if you would like a longer length. The product price varies depending on the length.
・If you would like more than one of the same color, please contact us separately. Production may take some time depending on stock availability.
[Precautions for use and handling]
・We use 100% silk for the braid.All products are hand-dyed and hand-assembled, so sizes and expressions are not uniform.
・Due to the nature of the dyeing process, the color may fade or transfer due to wetness, sweat, or friction. please note.
・If exposed to direct sunlight for a long time, the color may fade or turn yellow, so please be careful when handling.
[About delivery and shipping]
The shipping fee will be 800 yen (including tax) nationwide except for some products.
Book: Letter pack light 370 yen
Mask code: smart letter 180 yen
・The product will be enclosed and wrapped in a decorative box with noshi paper and shipped.
*Some items, such as books and accessories, may be wrapped in wrapping paper only.
・If desired, we can also ship in simple packaging without a cosmetic box.
・Please inquire separately if you would like to order gifts or gift cards.
・We will ship within 3 business days (excluding Saturdays, Sundays, and holidays) after receiving your delivery request.
[Matters related to special provisions for returns]
・Unless the product is defective, we generally do not accept returns.
・Return shipping fee: We will pay for the defective product.Other charges will be borne by the customer.